Kidsville Pediatrics in Clermont: A Guide to the Oakley Seaver Drive Office

Kidsville Pediatrics operates a Clermont office at 1804 Oakley Seaver Drive, Suite C. The branch is part of a Central Florida practice with offices in Clermont, Davenport, Kissimmee and East Orlando. Its website provides location-specific contact information alongside group-wide provider biographies, appointment instructions and patient forms. For families researching the Clermont office, distinguishing the local schedule from information about the wider group is an important part of planning a first visit.

Clermont location and office hours

The Clermont listing on Kidsville's appointment page gives the phone number as (352) 242-1021 and the fax number as (352) 242-1104. The full address is 1804 Oakley Seaver Dr, Suite C, Clermont, FL 34711. Published hours are Monday through Friday, 8:30 a.m. to 5 p.m., with a lunch closure from 12:30 p.m. to 1:30 p.m.

That location block does not list evening or Saturday hours for Clermont. Other Kidsville branches have separately published extended schedules, so families should call the Clermont number for current instructions rather than assume the same hours apply to every office. Confirm the address and branch when arranging a visit, especially if discussing an appointment outside regular weekday hours.

The practice and its Clermont-linked pediatrician

Kidsville's official practice overview says the group was established in 1999 by Dr. Francelis Gonzalez and provides pediatric care from birth through age 21. The Clermont listing also says that office sees adults. Families seeking either pediatric or adult care should confirm the appropriate clinician and appointment type when calling.

The doctor and nurse biographies specifically connect Dr. Carlos Alexis Estrella with both the Orlando and Clermont locations. His biography identifies him as a board-certified pediatrician, reports his 2005 graduation from Universidad Nacional Pedro Henriquez Ureña in Santo Domingo, and says he completed pediatric residency training at Jersey Shore University Medical Center in 2010. It also states that he has privileges at South Lake Hospital, where he examines newborn babies.

The same roster identifies founder Francelis Gonzalez as a board-certified pediatrician and Fellow of the American Academy of Pediatrics. It describes her pediatric residency at Ponce District Hospital and subsequent pediatric hematology/oncology fellowship at Children's Hospital Los Angeles. These biographies describe the group's clinicians, but they do not provide a daily staffing calendar. Ask who will see the patient at the Clermont appointment and which credentials that clinician holds.

Services published by Kidsville

The group's services overview lists well-child visits, sick visits, immunizations, newborn visits, school and sports physicals, and medical consultations. It also advertises telemedicine for certain non-emergency needs. These are group-wide service descriptions, so callers should confirm availability at the Clermont branch and whether the requested visit is offered in person or remotely.

For a school or sports appointment, explain the purpose and the form involved when scheduling. For a new patient, ask whether records are needed before the visit can be booked and whether the office is currently accepting patients in the relevant age group.

Requesting an appointment

The online appointment form asks for contact information, the patient's date of birth, a preferred appointment date, insurance carrier and a reason for the appointment or special requirements. A preferred date entered into a request is not a confirmed slot. Wait for the practice to confirm the date, time and location, or call the Clermont office to arrange the visit directly.

When requesting a particular doctor, say so at the start. Also ask whether the office needs additional time for a new-patient appointment, a physical or a discussion of several concerns. This helps clarify what has actually been scheduled before travel or school arrangements are made.

New-patient forms and transfer records

Kidsville's patient-forms page tells new patients to print and complete forms and bring them to the appointment. Available documents include separate child and adult registration forms, a new-patient history form, treatment consent, insurance paperwork and a notice of privacy practices. Child and adult registration forms are also available in Spanish.

The page provides different releases for records coming to Kidsville and records leaving Kidsville. That distinction is useful when transferring from another office or arranging a later transfer. Ask which release to complete, where to send it and whether records should arrive before the first appointment. The presence of a form online does not mean every listed document applies to every visit.

Planning for forms, cancellations and billing

The patient-information page asks for cancellations at least 24 hours in advance. It says school, daycare, camp and similar forms are routinely completed in three to five business days, and asks for 48 hours' notice for prescription-refill requests. Families with a submission deadline should confirm current processing times and any form charge with the office.

The same page says copayments, coinsurance, deductibles and charges for noncovered services are due at the time of service. A general statement about accepting insurance does not confirm a particular patient's coverage. Verify the exact plan, provider and Clermont location with the office and insurer, including any primary-care designation, referral or authorization requirement. Request current self-pay prices if insurance will not be used.

For after-hours calls, the practice describes an answering service that connects calls to the on-call pediatrician. It directs routine scheduling and administrative questions to regular weekday hours. Confirm the current calling procedure with staff.

A prenatal introduction to the office

For expectant parents, the patient-education page advertises a courtesy prenatal meet-and-greet that allows families to see an office and ask questions. It also offers a downloadable baby-care guide. Ask whether the Clermont office is currently scheduling these introductions, which clinician participates and how to arrange one.

A meet-and-greet can be used to clarify practical matters such as newborn scheduling, record transfer, phone messages and provider availability. This profile summarizes published practice information; it is not medical advice or a guarantee of an appointment, insurance coverage or clinical outcome. Confirm current details directly with the Clermont office.